Forum User Guide
Login and Registration Issues
- Why can’t I login?
- There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the Leukaemia Society Forum Moderators to make sure you haven’t been banned.
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- Why do I need to register at all?
- Registration will allow you to post messages as well as give you access to additional features not available to guest users such as definable avatar images, private messaging, emailing of fellow users, usergroup subscription, etc. It only takes a few moments to register so it is recommended you do so.
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- Why do I get logged off automatically?
- If you do not check the Log me in automatically box when you login, the forum will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the forum from a shared computer, e.g. library, internet cafe, university computer lab, etc.
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- How do I prevent my username appearing in the online user listings?
- Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.
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- I’ve lost my password!
- Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.
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- I registered but cannot login!
- The Laukaemia Society Forum requires new registrations to be activated, either by yourself or by an administrator before you can logon; this information was present during registration. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filer. If you are sure the e-mail address you provided is correct, try contacting a forum moderator.
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- I registered in the past but cannot login any more?!
- Attempt to locate the e-mail sent to you when you first registered, check your username and password and try again. It is possible a forum moderator has deactivated or deleted your account for some reason.
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- What does the “Delete all board cookies” do?
- “Delete all board cookies” deletes the cookies created by the forum which keep you authenticated and logged into the board. If you are having login or logout problems, deleting board cookies may help.
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User Preferences and settings
- How do I change my settings?
- If you are a registered user, all your settings are stored in the forum. To alter them, visit your User Control Panel; a link can usually be found at the top of forum pages. This system will allow you to change all your settings and preferences.
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- The times are not correct!
- It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.
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- How do I show an image below my username?
- There are two images that may appear below a username when viewing posts. Depending on the used style, the first may be an image associated with your rank, generally in the form of stars, blocks or dots, indicating how many posts you have made or your status on the board. The second, usually a larger image, is known as an avatar and is generally unique or personal to each user.
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- What is my rank and how do I change it?
- Ranks, which appear below your username, indicate the number of posts you have made or identify certain users, e.g. moderators and administrators. In general, you cannot directly change the wording of any board ranks as they are set by the forum moderators.
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- When I click the e-mail link for a user it asks me to login?
- Only registered users can send e-mail to other users via the built-in e-mail form. This is to prevent malicious use of the e-mail system by anonymous users.
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Posting Issues
- How do I post a topic in a forum?
- To post a new topic in a forum, click the relevant button on either the forum or topic screens. You will need to register before you can post a message.
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- How do I edit or delete a post?
- You can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or edited the post, though they may leave a note as to why they’ve edited the post at their own digression. Please note that normal users cannot delete a post once someone has replied.
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- How do I add a signature to my post?
- To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.
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- How can I report posts to a moderator?
- You should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post.
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- What is the “Save” button for in topic posting?
- This allows you to save passages to be completed and submitted at a later date. To reload a saved passage, visit the User Control Panel.
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Formatting and Topic Types
- What is BBCode?
- BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed from the posting page.
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- Can I use HTML?
- No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.
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- What are Smilies?
- Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a moderator may edit them out or remove the post altogether.
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- Can I post images?
- Yes, images can be shown in your posts. You can upload the image to the board. Otherwise, you must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag.
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- What are global announcements?
- Global announcements contain important information and you should read them whenever possible. They will appear at the top of every forum and within your User Control Panel. Global announcement permissions are granted by the board administrator.
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- What are announcements?
- Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the top of every page in the forum to which they are posted. As with global announcements, announcement permissions are granted by the board administrator.
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- What are sticky topics?
- Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible. As with announcements and global announcements, sticky topic permissions are granted by the board administrator.
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- What are locked topics?
- Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum moderator or board administrator. You may also be able to lock your own topics depending on the permissions you are granted by the board administrator.
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- What are topic icons?
- Topic icons are author chosen images associated with posts to indicate their content. The ability to use topic icons depends on the permissions set by the board administrator.
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User Levels and Groups
- What are Moderators?
- Moderators are individuals (or groups of individuals) who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.
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- What are usergroups?
- Usergroups are groups of users that divide the community into manageable sections board administrators can work with. Each user can belong to several groups and each group can be assigned individual permissions. This provides an easy way for administrators to change permissions for many users at once, such as changing moderator permissions or granting users access to a private forum.
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- Where are the usergroups and how do I join one?
- You can view all usergroups via the “Usergroups” link within your User Control Panel. If you would like to join one, proceed by clicking the appropriate button. Not all groups have open access, however. Some may require approval to join, some may be closed and some may even have hidden memberships. If the group is open, you can join it by clicking the appropriate button. If a group requires approval to join you may request to join by clicking the appropriate button. The user group leader will need to approve your request and may ask why you want to join the group. Please do not harass a group leader if they reject your request; they will have their reasons.
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- How do I become a usergroup leader?
- A usergroup leader is usually assigned when usergroups are initially created by a board administrator. If you are interested in creating a usergroup, your first point of contact should be an administrator; try sending a private message.
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- Why do some usergroups appear in a different colour?
- It is possible for the board administrator to assign a colour to the members of a usergroup to make it easy to identify the members of this group.
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- What is a “Default usergroup”?
- If you are a member of more than one usergroup, your default is used to determine which group colour and group rank should be shown for you by default. The board administrator may grant you permission to change your default usergroup via your User Control Panel.
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- What is “The team” link?
- This page provides you with a list of board staff, including board administrators and moderators and other details such as the forums they moderate.
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Private Messaging
- I cannot send private messages!
- You must be registered and/or not logged on.
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- I keep getting unwanted private messages!
- You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, inform a board moderators; they have the power to prevent a user from sending private messages.
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Friends and Foes
- What are my Friends and Foes lists?
- You can use these lists to organise other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. If you add a user to your foes list, any posts they make will be hidden by default.
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- How can I add / remove users to my Friends or Foes list?
- You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.
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Searching the Forums
- How can I search a forum or forums?
- Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum.
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- Why does my search return no results?
- Your search was probably too vague and included many common terms which are not indexed by the forum. Be more specific and use the options available within Advanced search.
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- How do I search for members?
- Visit to the “Members” page and click the “Find a member” link.
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- How can I find my own posts and topics?
- Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.
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Topic Subscriptions and Bookmarks
- What is the difference between bookmarking and subscribing?
- Bookmarking in the forum is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.
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- How do I subscribe to specific forums or topics?
- To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.
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- How do I remove my subscriptions?
- To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions.
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Attachments
- How do I find all my attachments?
- To find your list of attachments that you have uploaded, go to your User Control Panel and follow the links to the attachments section.
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